Get ready to ace your Service Cloud Consultant Certification Exam with CRT-261! This comprehensive CRT 261 course is designed to equip you with the knowledge and skills needed to excel in the exam and become a certified Service Cloud Consultant.
This crt 261 course covers all the essential topics, including service cloud implementation, case management, knowledge management, data modeling, and more. You'll learn the best practices and strategies to optimize customer service processes and enhance customer satisfaction.
Our expert instructors will guide you through real-world scenarios and hands-on exercises, ensuring you gain practical experience in solving complex service cloud challenges. You'll also dive deep into Salesforce features, such as entitlements, service contracts, communities, and analytics, https://www.certswarrior.com/exam/crt-261/ to effectively manage and streamline customer service operations.
Exam code | CRT-261 |
Course Name | Prepare for your Service Cloud Consultant Certification Exam |
Total Questions | 60 |
Passing Percentage | 63% |
Total Duration | 105 minutes |
Passing Marks | 38 |
Total Marks | 100 |
Level | Associate |
Passing Score | 63% |
Total Price | $200 |
Recommended Preparation Resources |
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Recommended Training/Books |
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Registration Website URL | https://www.salesforce.com/certification/service-cloud-consultant/ |
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Exam Topics |
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